Grant Cardone Sales Training University | Grant Cardone
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0. Introduction
1. Selling is a Prerequisite for Life
2. The Commission
3. Volume and Profit - Part One
4. Volume and Profit - Part Two
5. Salespeople Drive Entire Economies
Selling Basics Summary
0. Introduction
1. Professional or Amateur
2. The Great Shortage
3. Commitment
4. Greener Pastures
5. The Power of Prediction
6. The Only Reason You Won't Like Selling
0. Introduction
1. Selling Yourself
2. Conviction is the Make or Break Point
3. The Ninety-Day Phenomenon
4. Put Your Money Where Your Mouth Is!
0. Introduction
1. How Much Time Do You Have
2. Use Every Moment to Sell
3. The Lunch Opportunity
4. Sales Up
0. Introduction
1. The Massive Action
2. The Four Degrees of Action
4. Production Yields Happiness
5. The 10x Rule
6. Work Your Power Base
7. How to Build Your Power Base
8. Impose on Them or Help Them
9. Capitalize on the Easy Sale
New Problems
0. Introduction
1. The First Rule of Selling
2. The Agreement Challenge
3. The Agreement Drill
4. Trust is Critical to the Sale
5. Customers Don't Make Sales, Salespeople Do
6. Increased Sales
7. People Believe What They See, Not What They Hear
8. Use third-Party Data to Validate
9. Tips on using Information to Build Trust
Understanding The Buyer
0. Introduction
1. A Great Attitude is Worth More Than a Great Product
2. Treat Them Like Millionaires
3. Daily Attitude
4. A Product of Your Enviornment
5. Tips to Have a Great Attitude
0. Introduction
1. The Magic of Give, Give , Give
2. Love The One You're With
3. Level of Service
4. Make Service Senior To Selling
5. The Hard Sell
6. Closing is Like a Recipe
0. Introduction
1. It's Almost Never Price
2. Love, Solve Problems, and Confidence
3. More on Price
4. Handling Other Concerns Handles Price
5. Justifying Price with Other Inventory
6. Salespeople Stop Sales, Customers Don't
0. Introduction
1. No Shortage of Money
2. The People Business, Not the X Business
3. The Most Intresting Person in the World
1. What is the Road to The Sale
2. Steps in the Road to the Sale 1-13
3. Mistakes to Avoid
4. Commit to the Steps
1. Your Mental Disposition
2. Service is Senior
3. Verbally Deliver a Great Attitude
4. How to Stay Positive
5. Triks to Staying Positive
6. 20 Traits of a Great Attitude
7. Rules to Being Positive
8. Positive Communication
9. Summary
1. Purpose of the Greeting
2. Your Introduction
3. Putting the Buyer at Ease
4. Handling the RDR
5. Common Ground
6. Using Information
7. Using information Part 2
8. Information Gets You Information
9. Dress and Posture
10. Tips on the Greeting
11. Biggest Mistakes in The Greeting
12. Great Greetings
13. Terrible Greetings
1. Handling Objections in The Greeting
2. Difference Between Want and Ask
3. Initiate Objections in the Greeting
4. Handling Price in the Greeting
5. Mistaks Made in Handling Price
6. Just Looking
7. Want to Speak To Your Manager
8. Time Objections
9. Concerning Financing
10. Credit Concerns
11. What Will the Payments be On
1. The Importance of Fact Finding
2. 21st Century Fact Finding Best Practices
3. What - Why - How
4. Wrong Product
5. Clues from the last Purchase
6. Questions Not to Ask
7. The New Situation
1. The Basics
2. Selection
3. Verify Selection With Alternatives
4. More On Alternatives
5. Demonstration Basics
6. Feature Advantage Benefit
7. Product Knowledge - Mistakes
8. The Why
9. Why's and APES
10. Controlled Presentations
11. Present First
12. The Rules
13. Assumptive
14. Demonstration - Mistakes
15. Demonstration - Objections
16. Sell Yourself
17. Super Freak The Presentation
1. What's a Trial Close
2. Trial closes you can use
3. Gaining Mental Ownership
4. Objections to trial closes
5. Not just the product
6. Make Them Feel Like Family
1. Introduction
2. Excuses
3. Increase Write Ups
4. Mistakes
5. Assumptions
6. Objections
0. Introduction
1. Purpose of the Program
2. The Cost of Not Closing
3. The End Game is the Close
4. The Importance of the Close
5. The Winner's Exchange
6. The Goal of the Closer
7. Know or No
11. The 20-80 Rule
8. Two Ways to Learn
9. Closing is a Service
10. Relationship and the Close
Theory of Closing
0. Introduction
1. Never Attempted to Close
2. Prressure is Perceived as a Bad Thing
3. Unwillingness to Deal With Emotions
4. A Lack of Belief in the product
5. An Incorrect Estimation of Effort
6. Being Reasonable
7. No Financial Plan in Place
8. Handling Objections That Are Only Complaints
9. Shortage of Closing Material
10. Incorrect Barrier
11. Recap - The 10 barriers to Getting a Deal Closed
0. Introduction
1. The Rules
2. Always Present Your Proposal in Writing
3. Always Clearly Communicate Your Proposal
4. Always Make Eye Contact
5. Always Have a Pen Available
6. Know How to Use Humor
7. Always Ask One More Time!
8. Always Have Available an Arsenal of Closes
9. Stay With the Buyer
0. Introduction
1. Treat the Prospect Like a Buyer
2. Always Know You Can Come to an Agreement
3. Always Maintain a Positive Demeanor
4. Always Smile No Matter The Outcome
5. Always Treat a Buyer Like They Can!
6. Always Acknowledge The Buyer
7. Always Agree With The Buyer
8. Always Look for a Solution
9. Care So Much That You Refuse Not To Close
10. Use the Full Arsenal of Closes
11. Always Know You Do Not Provide A Service Until You Close
1. Payment Close
2. Payments To Figures Close
3. Rate Close
4. Agreement Close I
5. Agreement Close II
6. Agreement Close III
7. Won't Be The last Time Close
8. Be Grateful Close
9. Congratulations Close
10. Do It Anyway Close
11. Watch All Of These Closes Back-To-Back
1. Disease Close
2. Inventory Close - Move down a model
3. Inventory Close - Move up a model
4. Selection Alternative Close
5. Package Alternative
6. Payment Breakdown Close
7. Budget Close I
8. Budget Close II
9. Budget Close III
10. Budget Close IV
11. Watch All Of These Closes Back-To-Back
1. Budjet Close V
2. Assume Zero Balance Close
3. Down To The Penny Close
4. Reduce To Ridiculous Close
5. Better to Live Rich Close
6. Can't Talk It With You Close
7. No Shortage of Money Close
8. Justify Close
9. Money Equals Close
10. Treat Yourself Close
11. Watch All Of These Closes Back-To-Back
1. Work Hard to Earn This Close
2. You Deserve It Close
3. Discount Close
4. No Equity Close
5. Same Product Close (Yours)
6. Same Product Close (Theirs)
7. Now and Later Close I
8. You Knew That Before Close
9. Gratitude Close
10. Who Taught You That Close
11. Able Close
12. Commision Close
13. Leave It Up To The Bank Close
14. Quality Close
15. Price Gurantee Close
16. Watch All Of These Closes Back-To-Back
1. Important Person Close
2. Flush The Objection Close
3. Want To Be First or Last Close
4. Sooner or Later Close
5. Get It Done And Over Close
6. Never The Best Time Close
7. Future Date Close
8. Now or Never Close
9. Get More Done Close
1. Spouse Stall Close I
2. Spouse Stall Close II
3. Spouse Stall Close III
4. Spouse Stall Close IV
5. Unavailable Party Close
6. Unavailable Party Close II
8. Think About It Close II
7. Think About It Close I
9. Think About It Close III
10. Think About It (1-10) Close IV
11. Think About It Close V
12. Leave Me Some Paperwork Close
13. Going to Wait Close
14. Rash Decision Close
15. Rash Decision Close II
16. Nothing to do With Decision Close
17. Either Way Close
1. Delivery Close
2. Check Close
3. Scale From One-To-Ten Close
4. Equipment Close
5. Title or Registration Close
6. Paperwork Close
7. Insurance Close
8. No Other Reason Close
9. Momentum Close
10. Re-Print or Re-Demo Close
11. Everything The Same Close
12. Summary Close
13. Comparison Investment Close
1. Second Party Assist Close
2. Second Baseman Close I
3. Second Baseman Close II
4. Do It For Me Close
5. Payoff Close
6. Delay Payment Close
7. No Cosigner Close
8. Feel-Felt-Found Close
9. Handshake Close
1. Three Yes's And Then Close
2. Referral Close
3. If I Could, Would You Close
4. Eleventh Inning Close
5. Ben Franklin Close
6. Scarcity Close
7. Puppy Dog Close
8. Feel-Felt-Found Close
9. Handshake Close
1. Introduction
2. Telephone's Importance
3. Types of Calls
4. My Rules of the Phone
5. What Makes a Good Phone Person
6. Myths About the Phone
Incoming Calls
1. Introduction
2. Buyer's Goals
3. Sales Person's Goals
4. Your Responsibilities
5. Types of Calls
6. Things to Avoid
7. Quick review on Incoming Calls
1. Parts of the Call
2. The Greeting
3. Fact Finding
4. Number and Name
5. Hold Button
6. Appointments
7. Appointments Stalls
8. Stall Killer
9. Ending Calls - Vital
Phone Power Price Call
1. The Importance of Follow-Up
2. Follow Up Defination
3. B2B Leads Not Sales Ready
4. Why Leads Do Not Convert
5. The Importance of Nurturing Leads
6. Lift Your Lead Generation
7. Get a 500_ Increase in Lead Conversion
8. Be The First to Follow-Up
9. The ALWAYS Rule
10. Dont't Be THAT Guy
11. How to Get Your Share of this Trillion Dollar Industry
12. Be in the Top 1_ of Earners in the World
13. Convert 40_ More Leads Than Anyone Else
14. The Most Powerful-Up Tool
Follow-Up
1. Commitment
2. CRM - Customer Relationship Management
4. Scripts
3. Organization
5. Accountablity
6. Unreasonable Attitude
1. Never Made the Call
2. Not Enough Calls
3. Calls not on a Regular Basis
4. Wait too long to Follow Up
5. Lack Variety in Reasons to Call
6. No Clear Purpose in the Call
7. Not Leaving a Message
8. Not Collecting CRITICAL Data for Future Sales
9. Not Asking for Referrals
10. Not Organized to Store Data
1. Using the Facts on Unsold Customers
2. Follow the Opportunity
3. Why Don’t People Buy
4. The Five Types of Buyers
5. Revelations of Follow-Up
1. Phone Call
2. Text
3. Email
4. Handwritten Letter
5. Personal Visit
6. Using Gimmicks
7. Apology Contact
8. Selfie Video Messages
9. Social Media Reach
10. Use Photo Images
11. Newsletter and Blogs
12. Testimonial
13. Survey
1. Texting
2. Email
3. Calling
4. Visiting
5. Mail
6. Gifts
7. Friends
8. Retargeting
1. Same Day Call
2. 3 Day Contact or Call
3. 7 Day Contact
4. 14 Day Contact – Send Video Message
5. 1 Month Contact – Mail or Personal Visit
6. 3 Month Call – Data Personal to The Buyer
7. 6 Month – Value Your Opinion Call
8. 12 Month
9. 15 Month – Personal Visit Call
10. 18 Months – Personal Mail
11. 18 Month Same Day – Email or Phone Call
12. 24 Month Call – Feedback Call
1. Same Day Contact – Thank you
2. Day 1 Contact – Call
3. Day 2 Contact – Handwritten Letter
4. Day 3 Contact – Video
5. Day 4 Contact – Personal Visit
6. Day 5 Contact – Thought Of You
7. Day 10 Contact – Event Offer
8. Day 14 Contact – Informational Links
9. Day 21 Contact – Video Email
10. Day 30 Contact – Event Offer
11. Day 40 Contact – Thinking About You
12. Day 50 Contact – Special Offers
13. Day 60 Contact – Personal Visits
14. Day 75 Contact – Send Photo Mock-Up
15. Day 90 Contact – Management Call
16. Day 100 Contact – Special Gift
17. Day 120 Contact – Personal Visit
18. Day 150 Contact – Drop Off Special Offer
19. Day 180 Contact – Compelling Information
20. Day 210 Contact – Just Got This In
21. Day 240 Contact – Apology Contact
22. Day 270 Contact – Chocolate Boot Candy
23. Day 300 Contact – Person of Influence
24. Day 330 Contact – Testimonial Request
25. Day 365 Contact – You Don’t Know By Now
1. Texting During Engagement
2. Immediate Texting
3. Management Call
4. Invites
5. Regular Newsletter
6. Social Media as Follow-Up
8. Giant Cookie
7. I Saw This and Thought of You
9. Telegram
10. Personalized Singing Email
11. Customized Candies
12. Lottery Tickets
13. Personal Visit with Giftbag
14. Purchase Prepaid Cell Phone
15. If I Don't Hear Back, I will Ship the Product
16. Choclate Feet
17. Call the Wrong Extension
18. Add This Phrase
20. The Five No Strategy
21. Five No Call and Flip
22. Word of Caution on Follow-Up
19. Show them on a Magazine
1. Lack of Time
2. Personal Issue (Kids, Marriage, Legal)
3. Concern About Cost
4. Cash Flow
5. Budjet Constraints
6. More Pressing Problems
7. Able to Carry On Without
8. Change of the Guard
9. Instablity Within
10. Poor Previous Decisions
11. Lack of Branding
12. Reputation
13. Uncertainty
14. Buy Sell Agreement
15. Not Decision Maker
16. Lost a Deal to Competition
17. They Don't Like You
1. The Cold Call
2. Facts about the Telephone
3. Why You HATE Cold Calls
4. What Industry's and People Should Make Cold Calls
5. Why the Cold Call Is so Important
Master The Cold Call
1. Outbound Cold Call
2. Outbound Lead Response
3. Outbound Referral Call
4. Outbound Follow-Up Call
1. Define a Contact
2. Do the Math
3. Build a List
4. Call Prepration That Will Gurantee Your Sucess
5. Your Script
6. Role Play Every Day
7. Prepare for Objections
8. Take Notes
9. 8 Ways to Gurantee Your Sucess on the Call
1. What is the Gate Keeper
2. Act the Part
3. Kill the Small Talk until you need it
4. The Power Greeting for the Gate Keeper
1. Purpose of the Cold Call
2. The Greeting
3. The BIG Claim
4. Qualify or Fact Find
5. Close
6. How to Get Started Building Your Own Script
Structure of Outbound Cold Call
1. Get Up Early
2. Workout
3. Get Focused - Eye On The Prize
4. KNOW Your Call Calculations
5. Start Your Day With Training and Role Play
6. Clean Your Space
7. Make Your List of 5
8. Find Your Music
1. Not Intrested
2. I am Busy or Don't Have Time
3. Send Me Some Information or Email Me
4. Not the Decision Maker
5. No Budget
6. Let Me Try It or Free Trial
7. Need to Talk to Director or Executive or Board or Spouse
8. Price Objection or Too Much Money (In Greeting)
9. Did't Use the Last One We Bought
10. Already Working with Another Company
11. What Do You Do
12. Call Me Next Quarter
1. The Most Important Cold Call Stat
2. Best Time to Call
3. Magic Questions that Advance the Process
4. The Power of the Text
5. The ALWAYS, ALWAYS, ALWAYS of Cold Calls
6. Tips of Leaving Messages
7. The Key to Cold Calling Sucess
8. Identify The Influencers
9. Bring in Back Up for the Discovery
10. Rapid Responce is KEY
11. Understanding the Follow-up Facts
1. Follow-Up Tool
Follow-Up Tool
1. Purpose of Prospecting
2. What is it
3. Why is Prospecting Important
4. How to Fill Up Your Pipe;line So That You are Affluent with Propects
5. How Prospecting is Different than Selling
1. Introduction
2. Power Base
3. Sold Customers
4. Service Type Calls
5. The Unsold
6. Why Do You Spend Money With
7. Business Using Your Products
9. Orphan Owners
8. Competetions Customers
10. Lost or Unsold Customers of the Company
1. Your Power Base
2. The Power Base Call
3. Service Customers
4. Calling the Service Customer
5. Reactivating Sold Customers
6. The Call to Sold Customers
7. Converting the Unsold
8. The Call to the Unsold
9. People You Do Business With
1. The Digital Customer
2. Who is Shopping Online
3. Why are Consumers Shopping Online
4. How Online Customers Differ
5. There are more Mobile Devices than Desktops
6. Consumers Can Shop 27-7
7. More Purchases Take Place on Tablets
8. Average Customers Spend 11 Hours Researcing Purposes Online
9. The Consumer is Connected and You Need To Be As Well
Internet Lead Response
01. Slow Responce Time
02. No Defined Follow-Up Process
03. Gives Your Team Predictablity
04. Gives You Consistency
05. Process Allows You to Scale
06. Assuming Your Lead Has Not Done Their Homework
07. Not Giving the Info Requested
08. Forget They Still Need to be Sold
09. Assuming the Lead is the Decision Maker
10. Rely on Only 1 Form of Communication
11. Quit Too Soon
12. Lead may be on the Wrong Product
13. Inablity to get through Filters Gatekeeper
14. No Research on Lead
1. Introduction
2. Work to your Potential Not Your Quota
3. Shoot for Extraordinary
4. Go the Extra Mile Even After You Have Satisfied BAsic Requirements
5. Do What Others Refuse to Do
6. Be Willing to Fail Knowing Failure is Impossible
7. Be The Most Dependable Person You Know
8. Let people Know You are Unique by Your Actions
9. Do Those Things That Challenge You the Most
10. Give More than is Expected of You
100 Ways to Stay Motivated
Curriculum
1. Get in a Mastermind Group of Winners
2. Read a Book a Week
3. Cut Out Negative People
4. Stay Uncomfortable and Meet New People
5. Do Those Things You Are Fearful of
6. Surround Yourself with Positive Reminders
7. Reach Up for New Friends
8. Ask Those More Sucessful than You for Guidance
9. Make Continued and Regular Investments in Yourself
10. Go to Workshops to Learn and Connect
11. Avoid Those that Don't Assume Responsiblity for Every Outcome
12. Seek to be Exceptional in Every Area of Your Life
1. Look to Control Time Rather than Manage It
2. Schedule Your Dy in 15-Minute Blocks
3. Make Quality Time for Your Family Everyday
4. Keep Statistics on Everything Important
5. Keep a Full Calender
6. Go to Bed Early
7. Be the First One Up in your Neighborhood
8. Schedule Short Breaks
9. Schedule Short Breaks
10. Get Things Done Long Before Required of You
11. Break Your Life into Priorities and Win at All of Them
12. Write a Daily Battle Plan
1. Be Honest With Everyone Especially Yourself
2. Stay Involved with Your Community - Be Social
3. Be the Most Professionally Dressed Person in Your Space
4. Take Enough Time Off to Fulfill Your Desire for Time Off
5. Get Out of The House and Try New Things
6. Avoid Ads that Promote Depression as A Disease
7. Avoid Drama TV and Radio
8. Have Rewards for Accomplishments that Complement Your Potential
9. Cut Out All Behaviour That Lowers Your Self Esteem
10. Everyday Look for Opportunities to Help Others
11. Stay in the BEST hotels
12. Fly First Class
13. Overcommit to Your Family and Friends
1. Exercise a Little Everday
2. Eat the Healthiest Fods You Can Afford
3. Avoid Foods with Sugars
4. Increase your Water Intake
5. Be Energetic Even When You Don't Feel It
6. Take Power Naps if They Help You
7. Write Down the Sucesses You are Having
8. Listen to Music that Pumps You Up
9. Say YES to Life
10. Move with Speed and Urgency
11. Stay Hungry and Act Hungry with Everyone You Meet
1. Approach Sucess as Your Duty
2. Approach Sucess as an Ethical Issue Not a Financial One
3. Be the Most Ethical Person You Know
4. Have a Higher Purpose than Just Money
5. Never Settle for Good When You Can be Great
6. Get Great Partners
7. Be Deaf When Someone Says You Can't
8. Create Daily Rituals that Put You in Charge
9. Never, Never, Never Compare Yourself to Money
1. Never Lower Your Target Mentality
2. MAke Sure the Whole World Knows You
3. Dominate Your Space, Don't Compete in It
4. Get So Much Attention You are Criticized for It
5. Make The News Don't Watch It
6. Become a Celebrity in Your Space
7. Get Some Big New Juicy Problems Rather than Old Boring Ones
8. Be So Big in Your Space Everyone is Talking About You
1. Write Down Your Goals First Thing Each Day
2. Write Your Goals Down Again Before You Go to Sleep
3. Have a 30-Minute Finance Meeting with Your Family
4. Have a Monthly Goals Meeting with Your Family
5. Identify What You are Passionate About
6. Picture What you Want at the End of the Deal
7. Focus on the Future Not the Past
8. Keep Images of What it is you Want in Your Environment
1. Be a Maniac at Your Career and Life
2. Do a Little More Than the Day Before
3. Do So Much that You are Criticzed for it
5. Stay around hitters and winners
6. Never Compromise Your Potential for Being Satisfied
4. Take Every Thing You Do To Another Level
7. Look at How Things are Possible Rather than Impossible
8. Look to Acomplish Those Things Others Say Can't be Done
1. Stay Focusses on the Daily Target
2. Do The Most Difficult Things First
3. Push Yourself to Do More thank You Think Possible
4. Visit Your Customers in Person
5. Call Every Problem Customer Personally and Quickly
6. Bring More to a Presentation Than You Could Ever Use
7. Complete Every Task Once Started
8. Respond to all Social Media Likes and Comments
9. Show Up Early for Everything
10. Make a List of Contacts That Would Change Your Life
1. Introduction
2. Trait 1- Great Sales People quit hinking about a sale, and start thinking about a business
3. Trait 2 - Great Salespeople treat each customer with a high level of customer service (1 customer at a time)
4. Trait 3 - Great Salespeople take the time to understand a customer’s needs
5. Trait 4 - Great Salespeople OVER promise and OVER deliver
6. Trait 5 - Great Salespeople invest in activities that will grow their business
7. Trait 6 - Great Salespeople are always looking for new ways to serve their customers
8. Trait 7 - Great Salespeople invest in networking, community, and building relationships
9. Trait 8 - Great Salespeople get obsessed with selling as an art
10. Trait 9 - Great Salespeople are not dependent on the economy
11. Trait 10 - Great Salespeople surround themselves with over achievers
12. Trait 11 - Great Salespeople are never, ever satisfied
13. Trait 12 - Great Salespeople do not view failed sales as lost sales
13. Top Traits of Great Salespeople
14. Trait 13 - Great Salespeople never give up on unsold client
15. Trait 14 - Great Salespeople are like magicians
16. Trait 15 - Great Salespeople see problems as opportunities
17. Trait 16 - Great Salespeople invest in their education and personal development
18. Trait 17 - Great Salespeople invest in making themselves known
19. Trait 18 - Great Salespeople hold themselves to performance standards higher than normal
20. Trait 19 - Great Salespeople constantly looking for new ways to build their pipeline
21. Trait 20 - Great Salespeople protect and guard their clients like they are gold
22. Trait 21 - Great Salespeople are convinced that their products are more valuable than money they
23. Trait 22 - Great Salespeople have a deep belief that they won't be challenged by economies, competition, or low prices
24. Trait 23 - Great Salespeople know how to listen more than they talk
25. Trait 24 - Great Salespeople do not see themselves as selling, but serving and assisting
26. Trait 25 - Great Salespeople are not satisfied with awards and paychecks
27. Trait 26 - Great Salespeople always get answers to a question
28. Trait 27 - Great Salespeople want to disrupt the status quo for their industry
29. Trait 28 - Great Salespeople focus on results not effort
30. Trait 29 - Great Salespeople stretch way beyond their comfort zones
31. Trait 30 - Great Salespeople want to create clients for a lifetime
32. Trait 31- Great Salespeople never blame others. they always accept responsibility
33. Trait 32 - Great Salespeople are obsessed with building clientele
34. Trait 33 - Great Salespeople are inspired by failure
35. Trait 34 - Great Salespeople stay hungry, act hungry and tell people they are hungry
36. Trait 35 - Great Salespeople show up early and they stay late
37. Trait 36 - Great Salespeople view problem customers as opportunities to create fans
38. Trait 37 - Great Salespeople see a job with a salary as more of risk than a commission job
39. Trait 38 - Great Salespeople value the connections in their community as their main aim 1 of commerce
40. Trait 39 - Great Salespeople are devoted to being in great physical, emotional and spiritual condition
41. Trait 40 - Great Salespeople have the work ethic of an obsessed maniac
42. Trait 41- Great Salespeople trust instinct, creativity and passion to fuel them
43. Trait 42 - Great Salespeople are very smart with their money
44. Trait 43 - Great Salespeople are good at starting things and they are unbelievable at finishing them
45. Trait 44 - Great Salespeople are willing to make the uncomfortable or difficult calls
46. Trait 45 - Great Salespeople are magicians, geniuses at communication, keeping negotiations alive when others would let them die
47. Trait 46 - Great Salespeople hold themselves accountable
48. Trait 47 - Great Salespeople are convinced that what they do is making a difference for their clients and the world
49. Trait 48 - Great Salespeople want to be _1 in their industry, not _1 in their company
50. Trait 49 - Great Salespeople seek to dominate not compete
51. Trait 50 - Great Salespeople go way beyond just selling. Don't stop at just selling
52. Trait 51 - Great Salespeople are immune to negativity
53. Trait 52 - Great Salespeople are great listeners but they can also be deaf
54. Trait 53 - Great Salespeople do not get emotional in the negotiations
55. Trait 54 - Great Salespeople know that until the close takes place, value is not exchanged
56. Trait 55 - Great Salespeople never stop learning
57. Trait 56 - Great Salespeople know the difference between an objection and a complaint
58. Trait 57 - Great Salespeople never lower their targets
59. Trait 58 - Great Salespeople know the difference between selling, negotiating and closing
60. Trait 59 - Great Salespeople are willing to persist and insist in the close
61. Trait 60 - Great Salespeople know that the most important sale they will ever make is to themselves
62. Trait 61 - Great Salespeople build value. they don't discount price
63. Trait 62 - Great Salespeople take the time to practice, drill, rehearse and role play
64. Trait 63 - Great Salespeople follow up relentlessly
65. Trait 64 - Great Salespeople believe their personal value exceeds the value of their product or service
Top Traits Checksheet
1. Best Price or Time III- Appreciate You Shopping Us for Price
2. Best Price or Time IV- Save You Time
3. Best Price VII- Final Decision on Price Only
4. Invoice III- Work with Your from Invoice
5. Invoice V- Only Thing More Important than Price
6. Looking for Someone Else II-Bring Her Back at Later Date
7. Looking for Someone Else IV- Bring Information Back to Them
8. Just Looking I - My Job
9. Just Looking II - Right Product at Figures You Can Agree With
10. Just Looking III - Great, Bigger or Smaller
11. Just Looking IV - Excellent Selection to Look At
12. Just Looking V - Don't Waste Any Time
13. Just Looking VI - Put Information Together for You
14. Just Looking VII - That's Why We Display Our Products
15. Just Looking VIII - Take as Much Time as You Need
16. Just Looking IX - My Best Customers Do the Same Thing
17. Just Looking X - When You are More Serious, In the Future
1. Demo Objection IV - Promise Not To Waste Your Time
1. BOTTOM LINE I (LET'S GO)
2. BOTTOM LINE II (EXACTLY)
3. BOTTOM LINE III (NOTHING TO GO THROUGH)
4. BAD CREDIT I (LET ME WORRY ABOUT THAT)
5. BAD CREDIT II (I'M THE PROFESSIONAL)
7. NOT BUYING TODAY I (MY FAULT NOT YOURS)
8. BAD CREDIT III (THAT'S NOT A BIG DEAL)
8. NOT BUYING TODAY II (CHANGE YOUR MIND)
9. NOT BUYING TODAY III (IF YOU WERE GOING TO BUY)
10. NOT BUYING TODAY IV (ANYWAY)
11. NOT BUYING TODAY V (STILL NEED IDEA OF COST)
12. NOT BUYING TODAY VI (RIGHT CIRCUMSTANCES)
13. OWE TOO MUCH I (LET ME WORRY ABOUT THAT)
14. OWE TOO MUCH II (WILL NOT KEEP US FROM DOING BUSINESS)
15. SLOW DOWN I (INTELLIGENT DECISION)
17. SLOW DOWN III (DIDN'T ASK YOU TO MAKE A DECISION)
18. THIRD PARTY I (WANT THE SAME THING)
18. SLOW DOWN II (FORGIVE ME)
19. THIRD PARTY II (INTELLIGENT CONVERSATION)
20. NOT BUYING TODAY VII (KNOW YOUR OPTIONS)
21. TIME- I UNDERSTAND YOU'RE IN A HURRY)
22. NOT BUYING TODAY VIII - SPENDING VALUABLE TIME
23. SLOW DOWN IV - (GET HER DONE)
1. Don't Know What I Want- If you Did Know
2. Don't Know What I Want - What are You Sure You Don't Want
3. Don't Know What I Want - What Brought You Out
4. Give Me Your Card - Mind if I Tag Along To Answer Questions
5. How Much Down I- Show You With No Money Down
1. Spouse Stall Close
2. Spouse Stall Close II
3. Spouse Stall Close III
4. Spouse Stall Close IV
5. Unavailable Party Close
6. Unavailable Party Close II
7. Think About It Close I
8. Think About It Close II
9. Think About It Close III
10. Think About It Close IV
11. Think About It Close V
12. Leave Me Some Paperwork Close
13. Going to Wait Close
14. Rash Decision Close
15. RASH DECISION CLOSE II
16. RASH DECISION CLOSE III
17. Either Way Close
Handling Objections
1. Delivery Close
2. Check Close
3. Scale From One-To-Ten Close
4. Equipment Close
5. TitleRegistration Close
6. Paperwork Close
7. Insurance Close
8. No Other Reason Close
9. Momentum Close
10. Re-present Close (Re-demo Close)
11. Everything The Same Close
12. Summary Close
13. Comparison Investment Close
1. Important Person Close
2. Flush The Objection Close
3. Want To Be First or Last Close
4. Sooner or Later Close
5. Get It Done And Over Close
6. Never The Best Time Close
7. Future Date Close
8. Now or Never Close
9. Get More Done Close
1. Referral Close
2. Eleventh Inning Close
3. Scarcity Close
4. Agreement Close I
5. Agreement Close ll
6. Better to Live Rich Close as its
7. Budget Close I
8. Budget Close II
9. Can't Take it With You Close
10. Commission Close
11. Congratulations Close
12. Do It Anyway Close
14. Gratitude Close
16. Inventory Close - (Package)
17. Leave It Up lb The Bank Close
18. Money Equal close
19. No Equity Close
20. No Shortage of Money Close
21. Payment Close
22. Payment to Figures Close
23. Price Guarantee Close
24. Rate Close
25. Reduce TO Ridiculous Close
26. Same Product Close (Theirs)
27. Same Product Close (Yours)
28. Treat Yourself Close
29. Work Hard to Earn This Close
30. You Deserve It Close
32. Rash Decision Close II
33. Think About It Close I
34. Think About It Close II
35. Unavailable Party Close I
36. Check Close
37. Comparison Investment Close
38. Delivery Close
39. Equipment Close
40. Everything The Same Close
41. Paperwork Close
42. Re-present dose (Re-demo Close)
43. Summary Close
44. TitleMegistration Close
46. Get More Done Close
45. Flush The Objection Close
47. Never The Best Time Close
48. Ben Franklin Close
49. Feel-Felt-Found dose
50. Handshake Close
51. If I Could, Would You Close
52. Puppy Dog Close
53. Three Yes's And Then Close
54. Delay Payment Close
55. No Cosigner Close
31. Rash Decision Close
56. Second Baseman Close I
57. Second Baseman Close II
1. Second Party Assist Close
2. Second Baseman Close I
3. Second Baseman Close II
4. Do It For Me Close
5. Payoff Close
6. Delay Payment Close
7. No Cosigner Close
8. Able Close
9. Agreement Close III
10. Assume Zero Balance Close
11. Be Grateful Close
12. Budget Close III
13. Budget Close IV
14. Budget Close V
15. Discount Close
16. Disease Close
17. Justify Close
18. Now and Later Close I
19. Payment Breakdown Close
20. Quality dose
21. Selection Alternative Close
22. Who Taught You That Close
24. You Knew That Before Close
25. Either way Close
26. Going to Wait Close
27. Leave Me Some Paperwork Close
28. Rash Decision Close III
29. Spouse Stall Close Ill
30. Spouse Stall Close IV
31. Think About It Close III
32. Think About It Close IV
33. Think About It Close V
34. Unavailable Party Close II
35. Insurance Close
36. Momentum Close
37. No Other Reason Close
38. Scale From One-TO-One Close
39. Future Date Close
45. Referral Close
40. Get It Done And Over Close
41. Important Person Close
42. Now or Never Close
43. Sooner or Later Close
44. Want TO Be First or Last Close
1. AFFORDABILITY CLOSE - BETTER THAN YOUR PRESENT SITUATION
2. AFFORDABILITY CLOSE - WON'T GET ANY EASIER
3. AFFORDABILITY CLOSE - WHAT EXACTLY ARE YOU NOT SURE OF
4. AFFORDABILITY CLOSE - I WILL BE THE FIRST TO SAY
5. AFFORDABILITY CLOSE - ASSURE YOU
6. AFFORDABILITY CLOSE - LIMITED PRODUCTION MAKES IF MORE AFFORDABLE
7. AFFORDABILITY CLOSE - BETTER TO ENJOY NOW
8. AFFORDABILITY CLOSE - LEAVE IF UP TO ME
9. AFFORDABILITY CLOSE - SURPRISED TO HEAR THAT
10. AFFORDABILITY CLOSE - BUYING LESS THAN PM WOULD BE A MISTAKE
11. AFFORDABILITY CLOSE - THIS PRODUCTS SAYS YOU ARE A SUCCESS
12. AFFORDABILITY CLOSE - WE WILL WORK IT OUT TO WHERE IT IS AFFORDABLE
13. AFFORDABIUTY CLOSE - PLEASURE OF OWNING FAR OUTWEIGHS THE COST
14. AFFORDABIUTY CLOSE - SWITCH FOR A 'NO' THEN CLOSE
15. AFFORDABIUTY CLOSE - PRESENT SPENDING GETTING IN YOUR WAY
16. AFFORDABILITY CLOSE - CHEAPER TO OWN
17. AFFORDABILITY CLOSE - EXACTLY WHY YOU SHOULD DO IT NOW
18. AFFORDABILITY CLOSE - VERY FEW PEOPLE THINK THEY CAN
19. AFFORDABILITY CLOSE - IF YOU CAN'T NO ONE CAN
21. AFFORDABILITY CLOSE - WHAT YOU'RE DOING NOW ISN'T AFFORDABLE
22. AFFORDABILITY CLOSE - MAKE MY UVING MAKING IT AFFORDABLE
23. AFFORDABILITY CLOSE - FULL BUDGET SUMMARY
24. AFFORDABIUTY CLOSE - RATHER HAVE SOMEONE ELSE ENJOY YOUR MONEY
25. AFFORDABIUTY CLOSE - SOME KIND OF FEAR OF BUYING
26. AFFORDABILITY CLOSE - LAST TIME YOU DID SOMETHING NICE
1. DIFFERENCE CLOSE - COMPARED TO WHAT
2. DIFFERENCE CLOSE - ONLY IF PAID IN FULL
3. DIFFERENCE CLOSE - PRICE, TRADE OR PAYMENTS
4. DIFFERENCE CLOSE - MORE THAN FAIR
5. DIFFERENCE CLOSE - ONE WAY TO REDUCE THE DIFFERENCE
6. DIFFERENCE CLOSE - BASED ON WHAT YOU ARE GETTING
7. DIFFERENCE CLOSE - DIFFERENCE BETWEEN NET AND GROSS
8. DIFFERENCE CLOSE - RIGHT INVESTMENT
9. DIFFERENCE CLOSE - FAR OUT WEIGHT THE DIFFERENCE
10. DIFFERENCE CLOSE - WORKED WITH MY BOSS TO GET IT HERE
11. DIFFERENCE CLOSE - TAILOR A PAYMENT PLAN
12. DIFFERENCE CLOSE - PROPERLY REFLECTS YOUR CHOICE
13. DIFFERENCE CLOSE - MORE THE REASON TO DO IT TODAY
14. DIFFERENCE CLOSE - WORK WITH ME
15. DIFFERENCE CLOSE - ADDITIONAL VALUE INCENTIVE
1. PAYMENT CLOSE - REDUCE THE BALANCE
2. PAYMENT CLOSE - HOW DO YOU MAKE SENSE OF WHAT YOU HAVE NOW
3. PAYMENT CLOSE - BETTER TO LIVE RICH THAN DIE RICH
4. PAYMENT CLOSE -THAT'S WHY YOU WORK SO HARD
5. PAYMENT CLOSE - COMPARED TO THE ENJOYMENT
7. PAYMENT CLOSE - CAN'T AFFORD TO CONSIDER ANY OTHER
8. PAYMENT CLOSE - BUDGET SUMMARY CLOSE
9. PAYMENT CLOSE -TAX CLOSE
8. PAYMENT CLOSE - I AM SURPRISED YOU SAY THAT
10. PAYMENT CLOSE - WHAT REASONS CAN YOU FIND
11. PAYMENT CLOSE - SMILE, DISCOUNT AND CLOSE
12. PAYMENT CLOSE - WAITING IS COSTING YOU
1. Solving Problems with Herman Cain
2. Call of Duty MW3 Tips
3. Rick Perry Embarrassing Moment
4. Sandusky Child Molestation Scandal
5. Astro X Factor Elimination
6. Black Friday Sales
7. Occupy LA Protesters
8. Demi Ashton Divorce
9. Black Friday
10. Jobless Rate California
11. White House Gunman
12. Barney Frank
13. Newt Gingrich Never Quit
14. Governor Brownback Twitter Apology
15. Rosie O'Donnell Engaged!
18. ADHD & ADD Big Pharma Drugging Our Children
19. Tim Tebow Time Again
20. Middle Class Message
21. Stop Occupying, Start Working
22. It's a Christmas Tree!
23. Pumped for Mission Impossible - Ghost Protocol!
24. Barry Bonds
27. Get Rid of Government
28. CNN Contributes to Economic Problems
29. Why Marriages Fail
30. Is Drew Brees the Best Quarterback Ever
31. Sears Epic Fail at Customer Service
32. Top 10 2011 Most Destructive Attention Vacuums
33. What's Wrong with America
34. The Mayan Prophecy 2012
36. Super Bowl Predictions
37. Bully Advice
38. Kanye West Tweeting
39. Obama Foreclosure Rental Plan
40. Motivation and Fast Foods
41. Mitt Romney
42. How To Be A Millionaire!
43. Work Like a Millionaire!
44. Secrets of Millionaires!
45. The John King Slapdown by Newt
46. Mitt Romney Took My Advice
47. Attract Success
48. Success Formula for Families
49. Warren Buffett Tax Position
50. Whiners Aren't Attractive
51. Being Poor Is A Choice
52. Seeking the Perfect Balance
53. Quitters
54. Make Your Own Economy
55. Drugs Kill
57. Oh, the Linsanity!
58. Wealth Creation for Average People
59. How to Get the Dream Job
60. Top Sales Guru on Twitter
61. Gas Prices Are Not Your Problem
62. You Are A Genius
63. Adam Carolla & The Middle Class
64. Why the Middle Class is Failing
65. Act of Valor
66. Act of Valor
67. Boredom and Burnout
68. Boredom and Burnout
69. Buy Your House Now!
70. How To Be Happy
71. Stages of Recovery
72. Gas Prices in USA
73. Negativity is Poison
74.5 Customer Experience Mistakes
75. Parents Are Important
76. Gen Y Advice
77. Millionaire Mindset
78. Invest in Real Estate NOW
79. Saints Can't Be Stopped!
80. Drive By Salesman
81. Bullies Are Cowards
82. You're Being Deceived
83. Best Buy Problems are American Issues
84. Advice on Money - Get Rich!
85. Thank You Delta!
86. HOW TO GET FIRED!
87. SALES MOTIVATION!
88. Commit to Success
89. Urgency is the NEW Virtue
56. Govt. Assistance Makes Slaves
90. Create Time, Don't Manage It
93. Bullied By The IRS
91. Work Smart Not Hard
92. Why Your Kids are Dumb
94. New York City Bloomberg Sugar Police
95. Was Obama Born in Kenya
96. Tips On Public Speaking
97. Be Laser Focused When Life Challenges You
98. Why Grant Cardone is Fighting for the Middle Class
99. How to Overcome Fear and Insecurity
100. The World IS Changing
101. Barack Obama Misleading Public About Success
102. Be Nimble To Be Successful
1. How to Finish Your Month - Live Sales Training Support
2. Holiday Support Webinar
3. How to Master Follow Up
4. How Good Of A Sales Person Are You
5. How to Improve Your Closing Strategies
6. Derek Simmons and desking deals
7. New Hire Onboarding
9. December support webinar with Grant
8. New Hire Onboarding Part 2
10. How to set goals for 2016
11. How to Keep Your Sales Team Accountable
Support Webinars
1. Derek Simmons and desking deals
2. New Hire Onboarding
3. New Hire Onboarding Part 2
4. December support webinar with Grant
5. How to set goals for 2016
6. How to Keep Your Sales Team Accountable